Services

Move from reactive fraud response tostructured prevention

Our services are designed to help organisations move from reactive fraud response to structured, practical fraud risk management.

Results-focused fraud interventions
People-led, operational solutions
Practical controls that reduce leakage
Trusted by organisations across South Africa

Services overview

Awareness & Resilience

Enable employees, customers, and suppliers to recognise fraud early and respond with confidence.

Fraud Health Check

Understand where fraud risk exists, how it manifests, and why existing controls fail.

Internal Fraud Controls

Build practical, fit-for-purpose controls aligned to real operational workflows.

Fraud Programme Design

Embed ownership, escalation, and decision support so prevention works day-to-day.

Designed for operational environments

We focus on where fraud actually happens — inside real workflows, decision points, and frontline processes.

Service One

Fraud Health Check

A structured assessment of fraud risk across your organisation, focused on how fraud actually occurs inside day-to-day operations.

What you receive

Prioritised fraud risk register

A clear view of your fraud exposures ranked by impact and likelihood.

Deliverable

Control gap analysis

Understand where controls are failing, missing, or being bypassed in real workflows.

Deliverable

Practical recommendations

Actionable steps tailored to your operational environment — not generic frameworks.

Deliverable

Clear next-step roadmap

A sequenced plan showing what to fix first and why — designed for execution.

Deliverable

Outcome

You leave with clear visibility and a plan you can actually run.

Typical: 4–6 weeks

Clarity

What this is (and isn't)

This is

  • Diagnostic and action-oriented
  • Focused on people, process, and control points
  • Designed to produce a usable plan — fast

This is not

  • A forensic investigation
  • A regulatory audit
  • A guarantee of zero fraud

Ready to understand your fraud risk?

Get clear visibility into where fraud is happening and what to fix first.

Typical duration: 4–6 weeks from start to actionable plan.

Service Two

Fraud Programme Design

Design or refresh your fraud strategy, governance model, and operating framework to match your risk exposure and organisational maturity.

Outputs

A practical programme blueprint — designed to work inside real workflows.

Built for execution

Fraud strategy and operating model

Clear direction on how prevention, detection, and response work in your organisation — end to end.

Deliverable

Roles and accountability definition

Who owns what, who decides what, and who is accountable — with practical decision rights.

Deliverable

Governance and escalation design

Simple escalation pathways that get issues to the right level, fast — without bureaucracy.

Deliverable

Outcome

A clear fraud programme you can run — with ownership, governance, and escalation that actually works.

Typical: 8–10 weeks

Programme benefits

Make fraud ownership real

Designed for operations

A programme aligned to day-to-day workflows — not a slide deck that sits on a shared drive.

Strategic clarity on fraud priorities
Clear roles and decision rights
Practical governance structure
Escalation pathways that work
Programme components
Fraud programme strategy (one-page + detail)
Operating model + RACI (roles / decisions / accountability)
Governance forums, cadence, and reporting
Escalation playbook (triage → route → resolve)
Control ownership & performance measures

Ready to design your programme?

We’ll align fraud strategy, ownership, and governance to your operating reality.

Typical timeline: 8–10 weeks from discovery to final programme design.

Aligned to your maturity

We design what you can realistically run now — and what to evolve next.

Service Three

Fraud Awareness & Training

Practical training that helps staff recognise fraud risks relevant to their roles and environments.

Focus areas

Training approach

Role-based training designed for how fraud actually presents in your operating environment.

Scenarios based on real fraud patterns

Practical examples from your industry

Clear guidance on what to do and who to tell

Regular reinforcement, not one-time events

Relevant to your environment

Training is tailored to the fraud risks present in your specific operations, not generic content.

Service benefits

Staff who can recognise fraud risks and respond appropriately, reducing successful fraud attempts.

Role-specific

Tailored to each level

Practical focus

Real scenarios and risks

Clear actions

Know what to do next

Ongoing support

Not one-time training

Deliverables

Role-based training materials
Real scenario examples
Escalation guidance
Ongoing reinforcement plan
Service Four

Controls & Monitoring Design

Support in designing and embedding fraud controls that work within existing systems and processes.

What you receive

Practical control designs that integrate with your operations without adding unnecessary complexity.

Preventive and detective control design

Controls that stop fraud before it happens and detect it when prevention fails.

Monitoring and escalation logic

Clear processes for identifying issues and ensuring they reach the right people.

Practical control recommendations

Solutions tailored to your systems and processes — not generic frameworks.

Embedded in your systems

We design controls that work inside your existing technology and processes so they stay practical, adoptable, and sustainable.

Service benefits

Controls designed to work in practice

Embedded controls

Designed for existing systems

Clear escalation

Issues reach decision-makers

Prevention focus

Stop fraud earlier

Operational flow

No business slowdown

Deliverables

Control design documentation
Monitoring framework
Escalation pathways
Implementation guidance

Typical timeline

6–8 weeks

From discovery to control design and implementation guidance.

We focus on controls that teams actually use — aligned to workflows, decision points, and operational reality.

Flexible Engagement

Choose your starting point

Select the engagement that matches your fraud risk maturity and business priorities. Every option delivers practical outcomes.

Starter

Fraud Health Check

Option

Perfect for organisations that need to understand fraud exposure and get a clear action plan.

What’s included

Complete fraud diagnostic
30/60/90-day action plan
Priority recommendations
Control gap analysis

Timeline

4–6 weeks

Best for

First step in fraud risk management

Build

Health Check + Programme Design

Option

For organisations ready to build a comprehensive fraud framework based on diagnostic insights.

What’s included

Everything in Starter
Fraud programme framework
Governance & operating model
Policies & standards
Metrics & reporting structure

Timeline

12–18 weeks

Best for

Building lasting fraud capability

Enable

Awareness & Resilience Enablement

Option

Targeted enablement for employees, customers, and suppliers to reduce fraud at decision points.

What’s included

Audience-specific training
Continuous enablement programme
Reporting path integration
Real scenario simulations

Timeline

6–8 weeks

Best for

Strengthening human defences

Strengthen

Internal Fraud & Procurement Controls

Option

Strengthen internal and third-party controls without adding operational friction.

What’s included

Control framework review
Accountability strengthening
Early warning systems
Vendor risk integration

Timeline

6–10 weeks

Best for

Operational control improvement

Need help choosing?

Not sure which option fits your needs?

Book a call and we’ll recommend the quickest, highest-impact path based on your operating environment and fraud risk profile.